NuHost Premium Hosting

NuRelm's Premium Hosting and Support package includes comprehensive Web IT services for your website at an affordable price. Rather than just providing space on a server, we offer all of the services you need to run a fast, secure, up-to-date, stable website, including:

 

 

24/7 Application-Level Monitoring

If your website goes down in the middle of the night, a NuRelm staff member is notified by our networking monitoring system, and we solve the issue immediately.  We don't just watch the server, we watch YOUR application. When we set up your site, you tell us what to monitor, and we program tests in our network monitoring system.

 

 

Easy to Understand Technical Support

Most hosting packages provide email-based support with low-level support techs answering questions. Our Web application developers, who build websites for clients every day, are available by phone, email or in-person (locally) to answer and help with any questions.

 

 

Obsessive Security

Hackers are constantly upping their game, so we are too!  Our servers are protected by advanced firewalls that automatically blacklist suspicious visitors, and our staff is constantly monitoring servers for more subtle attacks.  This proactive approach results in NuRelm blocking between 20 and 150 hacker IP addresses a day on any given server, which would otherwise be scanning your website and server for any vulnerability that could be used to hack them.

 

 

Content Management System Support

We support client content management systems (WordPress, Drupal, Concrete5, Joomla, Umbraco, and most other popular CMSes), by making sure the software is running smoothly and by helping clients with any issues they are having using the tools.

 

 

Domain Name and DNS Management

We assist clients with DNS transfers and domain issues. Also, we will renew your domain names or let you know when they are expiring so you never take a chance on losing your domain.

 

 

Email Set-up and Support

We either host email for our clients, help them set up free Google Apps, or we help them work with their existing email system.

 

 

Server Updates and Maintenance

We make sure all hosting server software is up-to-date and secure, and protect client sites from the ever-increasing number of hackers.

 

 

Safe Back-ups

We back up your data and files nightly, and move those backups safely offsite.

 

Website Optimization

When launching your website, we will work with your staff to set up the appropriate caching and content distribution network configuration to make your site lightning fast.  For example, on a typical WordPress site, we might help you set upW3 Total Cache combined withCloudFlare for extreme speed and security.  You get to work landing clients, and we'll make sure they don't slow your site down!

 

 

Ample Storage Space and Bandwidth

Don't fall victim to the gimmick of "unlimited bandwidth" offered by cheap hosting companies.  Most "unlimited" hosting packages have fine print that reveal that they are indeed not unlimited at all.  They tout the amount of space for storage and bandwidth yet are lacking when it comes to overall support.  At NuRelm, you get plenty of both and are guaranteed never to exceed the limits of your account.

 

 

Open Source Software and Language Support

We support all major languages and open-source applications.  Support includes help with transfers, any software issues that arise, updates, and technical support.

 

 

Website Consulting and Services

We provide free online marketing assessments to help our clients determine how to best market their websites, research the best practices for usability and help with research and recommendations for additions and upgrades to your site. We also provide a 10% discount to all Premium Hosting clients on all Web development services related to the website we are hosting.

 

We take care of all the technical details, so that you can take care of your business. This  package includes:

 

 

• NuRelm's technical support by phone and email

• 99.9% guaranteed uptime

• Nightly file backups

• 24/7 monitoring and alert system

• Shared server and IP address (Dedicated servers available)

• Free setup and transfers

• 10% off hourly services if not included as part of Premium Hosting package

• Full domain management assistance

• Bandwidth: 250 GB

• Disk Space: 10 GB

• Support for up to 20 POP email accounts or free set up ofGoogle Apps for Business

• Content Delivery Network (CDN) and security included via CloudFlare

• Caching / performance setup (if applicable)

• Webalizer statistics access or Google Analytics setup

• FTP accessibility

• Streaming video and audio support

• SSL support and setup

• Support for all major languages (ASP, PHP, RoR, Java, etc.)

• Support for all major content management systems (Drupal, WordPress, Joomla, Umbraco, NuContent, etc.)

• Support for all major open-source applications (Moodle, ZenCart, FoxyCart, OSCommerce, Magento, etc.)

• $100/month per domain

We either host email for our clients, help them set up free Google Apps, or we help them work with their existing email system.

Server Updates and Maintenance

We make sure all hosting server software is up-to-date and secure, and protect client sites from the ever-increasing number of hackers.

Backup and File Security

We back up client data and files nightly, and move those backups safely offsite.